This greenfield project involved managing workshops to eastablish the detail allowing the creation of IA, task models, user journeys and accompanying UI. Iterative wireframing laid the foundation for interactive prototypes, that in turn steered the work of the developers.
The goal of determining the most appropriate content for users’ needs through research and planning, forms the basis of content design. To this end, I conducted user research for one of the larger London local authorities, to improve their online information services.
For this messaging application UI, I initially constructed the wireframes to determine the layout and hierarchy of page elements. This laid the foundation for the next stage of creating hi-fi static interactive product models.
This app was designed – using bespoke icons – to enable service users to view and manage their refuse collection services. A series of screens enabled customers to engage directly with their service provider.
The requirement for a complex slider called for a complex prototype, one which would model all behaviours.
This wireframe was designed for the addition of a new monthly payment feature to an existing personal finances management app.